“Dell didn’t make those capacitors, but once the company knew they were faulty, it obviously had a duty to its customers to recall the affected machines. It didn’t. Instead it covered up the problems, relying on ridiculous excuses and blaming its customers.”
| — | The ignominious fall of Dell | The Industry Standard - InfoWorld hmmm I remember my brother-in-law’s Dell XPS overheating last year… he switched to HP… i know a company in Laguna used to supply them with optical drives… they shut down the whole line because of quality issues… then the whole department was closed down… last week… I saw a lady who just bought a Dell laptop… good luck to her! :) |
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